Privacy Policy
Welcome to Optic Nature. Protecting your privacy is a priority for us and it is very important. This policy explains how we collect, use, and safeguard your personal data when you interact with our website.
Who We Are
Optic Nature is a UK-based company specialising in optical equipment such as binoculars, monoculars, spotters and other optical equipment.
Information We Collect
We collect personal data to provide and improve our services. This may include:
· Personal Identifiable Information: Name, email address, phone number, billing address, and delivery address.
· Transaction Data: Details of purchases made on our website.
· Technical Data: IP address, browser type, and operating system, gathered via cookies and analytics tools.
· Marketing Preferences: Information about your preferences for receiving marketing communications.
How We Use Your Information
We may use your information for the following purposes:
- Order Fulfilment: Processing payments, shipping orders, and keeping you updated on your order.
- Customer Support: Responding to inquiries, helping resolve issues, and providing assistance.
- Improving Our Services: Analysing usage data to enhance user experience.
- Marketing: Sending newsletters, special offers, and product updates (only with your explicit consent).
Legal Basis for Processing Data
We only process your data when permitted by law, such as:
- You have given consent.
- It is necessary for the performance of a contract (e.g., processing an order).
- We are legally required to do so
How We Store Your Data
Your personal data is stored securely and retained only as long as necessary for the purposes outlined in this policy.
Your Rights
Under the General Data Protection Regulation (GDPR), you have the following rights:
· Access: Request access to the personal data we hold about you.
· Correction: Ask us to correct any inaccuracies in your data.
· Erasure: Request deletion of your data under certain circumstances.
· Restriction: Limit the processing of your data.
· Portability: Receive your data in a structured, commonly used format.
· Objection: Opt-out of marketing communications or other processing based on legitimate interests.
Cookies
We use cookies to enhance your browsing experience. You can manage your cookie preferences in your browser settings.
Third-Party Sharing
We may share your information with:
- Payment Processors: To handle secure transactions.
- Shipping Providers: For delivering your orders.
- Analytics Providers: To improve website functionality.
We never sell your data to third parties.
Contact Us
If you have questions about this policy or wish to exercise your rights, please contact us:
Email: support@opticnature.co.uk
Phone: 0203 355 3646
Address: 24 West Hill, London, HA9 9RS
Changes to This Policy
This policy is updated periodically. The last update was on 14/01/2025. Please review it regularly for changes.